Shipping policy
SHIPPING POLICY
Thank you for shopping with us. All orders are dispatched from Melbourne, Australia. Shipping rates are displayed in Australian Dollars (AUD). Orders are processed within 1 business day. Order cut off time for same-day processing: 12:00 PM Australia/Sydney. You will receive a confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (Australia)
| Service | Delivery time | Rate |
|---|---|---|
| Standard Shipping | 3–5 business days | From $9.80 AUD |
| Express Shipping | 1–2 business days | From $14.95 AUD |
| Free Standard Shipping | 3–5 business days | Free on orders $150+ |
Rates apply to parcels weighing 0.001–3 kg. Shipping rates may vary depending on parcel weight.
International Shipping All international orders are shipped via Australia Post. Delivery times are estimates and may vary due to customs processing.
| Destination | Service | Delivery Time | Rate |
|---|---|---|---|
| United States | Standard | 7–21 business days | $80.00 AUD |
| United States | Express | 5–10 business days | $100.00 AUD |
| United Kingdom | Standard | 7–21 business days | $40.00 AUD |
| United Kingdom | Express | 5–14 business days | $50.00 AUD |
| New Zealand | Standard | 5–14 business days | $30.00 AUD |
| New Zealand | Express | 4–8 business days | $40.00 AUD |
| Europe | Standard | 7–21 business days | $40.00 AUD |
| Singapore | Standard | 7–21 business days | $40.00 AUD |
| Mexico | Standard | 7–28 business days | $45.00 AUD |
| Canada | Standard | 10–28 business days | $45.00 AUD |
Customs & Duties International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates.
Tracking A tracking number will be provided for all orders once dispatched. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Parcels If your order has not arrived within the estimated timeframe, please contact us at hello@vinamboutique.com and we will investigate with Australia Post on your behalf.
If you have any questions regarding shipping or your order, please contact us:
Email: hello@vinamboutique.com
Phone: +61494011948
Website: vinamboutique.com