Shipping Information
All orders are dispatched from Melbourne, Australia. Shipping rates below are listed in Australian Dollars (AUD). International customers may see prices converted into their local currency at checkout.
Processing Time
Orders are processed within 1 business day, Monday to Friday. The order cut-off time is 12pm AEST. Orders placed after 12pm will be shipped the next business day. You will receive a confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (Australia)
| Service | Parcel Weight | Delivery Time | Rate |
|---|---|---|---|
| Standard Shipping | 0–0.25 kg | 3–5 business days | $9.80 AUD |
| Standard Shipping | Over 0.25 kg to 0.5 kg | 3–5 business days | $12.80 AUD |
| Standard Shipping | Over 0.5001 kg to 1 kg | 3–5 business days | $14.08 AUD |
| Standard Shipping | Over 1 kg to 3 kg | 3–5 business days | $24.50 AUD |
| Express Shipping | Up to 0.5 kg | 1–2 business days | $17.95 AUD |
| Express Shipping | Over 0.5001 kg to 1 kg | 1–2 business days | $21.50 AUD |
| Express Shipping | Over 1 kg to 3 kg | 1–2 business days | $35.00 AUD |
| Free Standard Shipping | Orders of $150 or more | 3–5 business days | Free |
International Shipping
All international orders are shipped via Australia Post. Delivery times are estimates and may vary due to customs processing.
| Destination | Service | Delivery Time | Rate |
|---|---|---|---|
| United States | Standard | 7–21 business days | $80.00 AUD |
| United States | Express | 5–10 business days | $95.00 AUD |
| United Kingdom | Standard | 7–21 business days | $42.00 AUD |
| United Kingdom | Express | 5–14 business days | $55.00 AUD |
| New Zealand | Standard | 5–14 business days | $25.00 AUD |
| New Zealand | Express | 4–8 business days | $35.00 AUD |
| Canada | Standard | 10–28 business days | $42.00 AUD |
| Europe | Standard | 7–21 business days | $42.00 AUD |
| Singapore | Standard | 7–21 business days | $30.00 AUD |
| Mexico | Standard | 7–28 business days | $45.00 AUD |
European shipping is available to Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Customs & Duties
International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates.
Tracking
A tracking number will be provided for all orders once dispatched. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact us and we will investigate with Australia Post on your behalf.