Shipping Information
All orders are dispatched from Melbourne, Australia. Shipping rates are displayed in Australian Dollars (AUD).
Processing Time
Orders are processed 1 business day Mon–Fri, order cut-off time 12pm AEST. Orders placed after 12pm will be shipped the next business day. You will receive a confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (Australia)
| Service | Delivery Time | Rate |
|---|---|---|
| Standard Shipping | 3–5 business days | $9.80AUD |
| Express Shipping | 1–2 business days | $14.95 AUD |
| Free Standard Shipping | 3–5 business days | Free on orders $150+ |
International Shipping
All international orders are shipped via Australia Post. Delivery times are estimates and may vary due to customs processing.
| Destination | Countries | Service | Delivery Time | Rate |
|---|---|---|---|---|
| United States | United States (including Puerto Rico) | Standard | 7–21 business days | $80.00 AUD |
| United States | United States (including Puerto Rico) | Express | 5–10 business days | $100.00 AUD |
| United Kingdom | England, Scotland, Wales, Northern Ireland | Standard | 7–21 business days | $40.00 AUD |
| United Kingdom | England, Scotland, Wales, Northern Ireland | Express | 5–14 business days | $50.00 AUD |
| New Zealand | New Zealand | Standard | 5–14 business days | $30.00 AUD |
| New Zealand | New Zealand | Express | 4–8 business days | $40.00 AUD |
| Canada | Canada | Standard | 10–28 business days | $45.00 AUD |
| Europe | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden | Standard | 7–21 business days | $40.00 AUD |
| Singapore | Singapore | Standard | 7–21 business days | $40.00 AUD |
| Mexico | Mexico | Standard | 7–28 business days | $45.00 AUD |
Customs & Duties
International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates.
Tracking
A tracking number will be provided for all orders once dispatched. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact us and we will investigate with Australia Post on your behalf.